Privacy Policy of Shapely

Effective Date: 01-01-2025

 

Welcome to Shapely!
We care about your privacy and want to be transparent about the information we collect, how we use it, and your rights. Below you’ll find a clear overview of what happens when you shop with us, leave a review, or join our newsletter.

1. Who we are

Shapely is a health & wellness brand focused on helping you feel confident in your body. Our website is operated on the Shopify platform and we sell products exclusively in the EU (including Germany, the Netherlands, and Belgium).

If you have any questions, feel free to contact us at: contact@getshapely.eu

2. What personal data we collect

When you place an order, contact us, leave a review, or subscribe to our newsletter, we may collect:

Name and address (shipping & billing)

Email address

Phone number (if provided)

Payment method (processed via Shopify Payments, PayPal, Klarna, iDeal, or credit card)

Review content or feedback (including for the Shapely Product Test)

Technical data like IP address, device type, and browser (via analytics or ad tools)

3. Why we collect your data

We use your information to:

Process and ship your orders

Provide customer service via our inbox chat

Send you updates about your order

Share relevant news, discounts, or partner deals (only with your consent)

Improve our website experience and product offerings

Show you relevant ads on platforms like Facebook, Instagram, YouTube, TikTok, and Google

4. Marketing & communication

You may receive emails from us if:

You subscribed to our newsletter

You placed an order and agreed to receive updates

You opted in to receive partner emails

You can unsubscribe at any time using the link at the bottom of every email, or by contacting us at: contact@getshapely.eu

5. Cookies & tracking

We use cookies and similar technologies to:

Improve your browsing experience

Track how you use our website

Show you relevant ads through tools like: Meta Pixel (Facebook/Instagram), Google Analytics & Ads, TikTok Pixel, Judge.me (reviews)

You can manage your cookie preferences through your browser settings.

6. Sharing your data

We only share your personal data with trusted partners that help us operate our store, including:

Shopify (platform and payments)

PayPal, Klarna, Stripe, iDeal (payment processors)

Judge.me (review system)

Meta (Facebook/Instagram ads)

Google (analytics & advertising)

Inbox chat (customer service tool)

We never sell your data.

7. Your rights

Under the GDPR, you have the right to:

Access your data

Correct your data

Request deletion of your data

Withdraw consent to marketing

To exercise these rights, simply contact us at contact@getshapely.eu and we’ll handle it promptly.

8. Data retention

We store your data only as long as necessary for fulfilling orders, managing your account, and legal obligations (such as tax purposes).

9. Children

Our website and services are not intended for children under the age of 17.

10. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

We’re committed to your satisfaction and making every experience with Shapely as seamless as possible. Let us know how we can help!

Contact customer service